Refund policy

Refund Policy

Effective date: October 4, 2026

All of our products are digital ebooks delivered by email. Because a digital file cannot be returned once it has been delivered, all sales are final, except in the situations listed below.

Digital products
Your ebook is delivered to your email right after purchase. Once it has been delivered, we do not offer refunds for change of mind, accidental purchases, or not liking the content.

When we will refund or replace your order
We will give you a full refund or a replacement if:

1. Your ebook did not arrive within 24 hours of purchase and our support team was not able to fix the problem, or

2. Your file is corrupted or will not open, and we are not able to send you a working copy.

To request a refund for either reason, email support@everwell.com within 7 days of your purchase. Include your order number and a short description of the problem. We reply within 1 business day, and approved refunds are sent back to your original payment method within 5 to 10 business days.

VIP Membership
VIP Membership costs $42.95 USD per month and renews automatically until you cancel.

Monthly charges are not refundable once a billing period has started. You can cancel at any time on our Cancel Membership page or by emailing us, and you will not be charged again. Your membership stays active until the end of the month you already paid for.

Forgot to cancel? If you were charged for a renewal and have not downloaded any ebooks since that charge, email us within 48 hours of the charge and we will refund that renewal in full and cancel your membership.

Chargebacks
If there is a problem with your order, please contact us first. We can almost always fix it faster than your bank can. If a chargeback is filed without contacting us, we may dispute it and share your order and download records with your bank.

Contact us
Email support@everwell.com or visit our Contact page. We reply within 1 business day, Monday to Friday.